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Frequently Asked Questions

You probably have a lot of questions right now. Answers to the most common questions can be found here.

What is VGM U?

VGMU is an internet based "college" for our industry:

  • HME and Rehab-specific training courses written by industry professionals
  • Continuing Education delivered to your desk
  • 24/7 access to courses
  • Individual records
VGMU is a continuously growing institution that will help Members remain at the forefront of industry knowledge and keep them on top of continuing education requirements.

When can we begin using it?

Right away!  VGMU is a continuous project. Those who are enrolled will be notified of course offerings as they become available through various channels of communication.

How can VGMU help me in my present job and prepare me for promotion within my company?

VGMU provides a comprehensive knowledge-base for both new employees and seasoned veterans alike.  VGMU's curriculum is set to include courses designed to prepare employees for future promotions within their company. Grow your career with VGMU!

How does VGMU fit within my other training programs?

VGMU courses provide up-to-date information that all employees need to be successful in their jobs. 

VGMU fills a need for subject knowledge in core areas and is strategically placed alongside other training opportunities you provide.

How often are new courses published?

VGMU has two associates who work in the publishing process of new VGMU courses. As new courses become available to us from industry experts, these associates work to convert them into a format compatible with the VGMU platform. Once this process is completed, the course becomes available to managers to assign to students immediately.

How much does it cost?

VGMU pricing is charged monthly and varies based on the number of employees using the system. This monthly charge covers unlimited usage and unlimited amount of courses available for employees to use. Click here to go to the fee schedule

Why should I invest in online education for my staff?

As a comprehensive online resource, VGMU is designed to complement other training opportunities you provide your employees. VGMU courses provide up-to-date information that all of your employees need to be successful in their jobs. VGMU fills a need for subject knowledge in core areas and is designed to prepare your employees for advancement within your company.

How many courses can I take during the month?

One of the benefits of VGMU is that there is no limit to the number of courses that a student can take during a month. All users enjoy unlimited course access every month.

How many people in my office can be enrolled in VGMU?

All employees at your main office and branch locations can be enrolled in VGMU! VGMU has courses specifically for each job function. Click here to access the courses by job function.

How can I get my company set up?

It is very easy! Fill out the manager sign-up form, you will then be contacted to verify the information within 24 hours, or call VGM Education at 866-227-8171. If your company is already signed up for VGMU, please contact your manager so he or she can enroll you to take courses.

Are these courses approved for CEU’s?

Yes! VGM Education is an approved provider of CEU’s through IACET (International Association of Continuing Education and Training). IACET CEU’s can be submitted to many credentialing bodies such as NRRTS, RESNA, etc.

Will I receive a certificate of completion once I finish a course?

Yes! Each time a student successfully passes a VGMU course, he or she is given the opportunity to print a Certificate of Completion. Many VGMU students use this certificate as proof of completion for job reviews and Continuing Education Credit.

How do I log in?

Enter your Login ID and Password provided to you by your company’s VGMU manager. Remember, your password is case sensitive and must be at least five characters long (letters and/or numbers). 

You can change your password after initial login, but if you change it, make sure it’s to something easily remembered. If you have forgotten your password, contact your company’s VGMU manager or call VGM Education at 866-227-8171.

How long does it take to complete a course?

All VGMU courses are designed for the “average” student to complete in about an hour. Actual time to complete a course depends on a number of factors, including individual student knowledge and course complexity.

Who writes the courses?

VGM works regularly with an elite group of well-known industry experts, all of whom are participating VGM consultants

VGM participating vendors also lend their expertise to us in creating courses for the University. In addition, a select few employees at VGM have written courses pertaining to an area of their expertise such as HIPAA, finances, or government relations.

What courses should be assigned per job function?

VGMU has done the work for you! Take a look at a listing of the courses by job function. VGMU has suggested courses by job functions, allowing your manager the flexibility to assign only those courses they would like their employees to take.

Do you have a listing of all the courses?

A complete listing of these courses is available on our course catalog.

What are the categories of subjects?

We have 

  • Billing & Reimbursement
  • Business Management
  • Clinical – Rehab
  • Clinical – Respiratory
  • Computer Skills
  • Customer Service
  • Disease Management
  • HIPAA
  • Home Modifications
  • Human Relations
  • Infection Control
  • Ostomy & Wound Care
  • Product Education Center
  • Operations
  • Safety
  • Sales & Marketing
For a complete list of all subjects and courses to our course catalog, click here.

Who can I contact for help?

For questions or concerns about VGMU please contact VGM Education by calling 866-227-8171, or by emailing vgmu@vgm.com.

Can I view a sample course?

We’ll go a step further. We invite you to contact VGM Education at 866-227-8171 to arrange a time that we can walk you through the process of taking a VGMU course.

What are others saying about VGMU?

Everyday we receive feedback from members about the online university. Testimonials have been posted on the university site. 

How will I be billed?

Members will be billed monthly on their VGM Group statement. Any non-member will be invoiced on a monthly basis.

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