Course Matrix - VGMU Suggested Course Outline

 
Biller
  BILL002 - Advanced Beneficiary Notice (ABN) Peggy Walker
  BILL001 - Basic Medicare Billing for Durable Medical Equipment Peggy Walker
  BILL007 - Billing for Repairs to DME - HME Items Peggy Walker
  BILL003 - CMNs and DIFs Peggy Walker
  BILL008 - External Breast Prosthesis - Billing Procedures Peggy Walker
  BILL004 - Reimbursement 101 Jane Bunch
  BILL011 - Understanding CPAP Billing Lisa Hettinger 
  BILL005 - What’s Covered: Frequently Ordered DME Peggy Walker
  BILL006 - Billing for Capped Rental Items Peggy Walker
  BILL016a - MAE Rules: Manual Wheelchairs Peggy Walker
  BILL017 - Advanced Determination of Medicare Coverage Peggy Walker
  BILL009 - Documentation Required for Specialty Wheelchair Reimbursement Peggy Walker
  BILL016b - MAE Rules: Power Mobility Devices Peggy Walker
  BILL010 - Overview of Medicare Oxygen Billing Andrea Stark
  BILL018 - Introduction to Patient Receivable Management Lisa Bargmann and Lisa Cuisick
  BUS005a - Identity Theft - Part 1 Kim Fettkether and the FTC
  BUS005b - Identity Theft - Part 2 Kim Fettkether and the FTC
  REHB008 - Understanding Rehab Medical Terminology in Relation to Rehab Technology Jerry Keiderling
  COMP004 - E-Mail and Voice Mail Etiquette Sara Bauer and Louis Feuer
  CUST003 - Valuing People with Disabilities as Customers Ann Clark
  CUST001 - Customer Service Strategies Louis Feuer
  CUST005 - First Impressions: You Only Get One Shot Louis Feuer
  CUST002 - Retaining the Customers You Already Have Merideth McDonald
  DMGT017 - Hepatitis C: Issues, Economics and Care Strategies  Mindy Owen
  DMGT011 - Am I at Risk for Type 2 Diabetes? National Diabetes Information Clearinghouse
  DMGT018 - Overview of Tuberculosis Centers for Disease Control and Prevention
  DMGT005 - Overview of the Immune System NIAID
  DMGT023 - Overview of Hepatitis B Various Sources
  DMGT024 - Overview of HIV/AIDS
  HIP001 - HIPAA and HME: Introduction Mark Higley
  HIP002 - HIPAA and HME: Privacy Rule Mark Higley
  HIP003 - HIPAA and HME: Security Rule Mark Higley
  HR001 - Americans with Disabilities Act Ann Clark
  HR006 - Managing Diversity in the Workplace Ann Clark
  HR007 - Managing Your Healthcare Ann Clark
  HR008 - Sexual Harassment Training for Employees Ann Clark
  HR010 - Stress Management Sara Bauer / Jason Sadler
  HR005 - Keys to Managing Your Stress Heather Woody
  HR013 - Advance Directives Scott Sergeant
  HR014 - Identifying and Reporting Child Abuse Helpguide.org
  HR015 - Identifying and Reporting Elder Abuse National Center on Elder Abuse
  INF002 - Universal Precautions and Infection Control for the HME Industry Robert Thornburg
  INF004 - Occupational Health and Industrial Hygiene OSHA
  INF003 - Health Care Workers and Bloodborne Pathogens OSHA
  OPS010 - How HME Works  Belson/Hanwright
  PEC006 - Introduction to TENS Various Sources
  PEC008 - Introduction to Phototherapy Units Various Sources
  PEC005 - Introduction to Oxygen Cylinders Various Sources
  PEC009 - Introduction to Bone Growth Stimulators Various Sources
  PEC011 - Introduction to Apnea Monitors Various Sources
  PEC012 - Introduction to Continuous Passive Motion (CPM) Units Various Sources
  PEC015 - Introduction to Breast Pumps Various Sources
  PEC016 - Introduction to Spirometry Various Sources
  PEC001 - Introduction to CPAP, autoCPAP and Bi-Level Various Sources
  PEC002 - Introduction to Manual Wheelchairs Various Sources
  PEC003 - Introduction to Oxygen Concentrators Various Sources
  PEC007 - Introduction to Low Loss Air Mattresses Various Sources
  PEC004 - Introduction to Liquid Oxygen Systems Various Sources
  PEC010 - Introduction to Enteral Nutrition Pumps Various Sources
  PEC013 - Introduction to Nebulizer Systems Laura Cadogan
  PEC014 - Introduction to Ostomy Care Various Sources
  SAFE003 - Hazard Communication OSHA
  SAFE009 - Back Safety OSHA
  SAFE012a - Ergonomics: Computer Workstations - Part 1 OSHA
  SAFE012c - Ergonomics: Computer Workstations - Part 3 OSHA
  SAFE014 - Medical Device Reporting The FDA
  SAFE007 - Toxicology and Exposure Norco
  SAFE012b - Ergonomics: Computer Workstations - Part 2 OSHA
  SAFE019 - Fire Extinguisher Systems OSHA
  SAFE020 - Basic First Aid CDC
  SAFE006a - Safety in the Workplace - Part 1 Norco
  SAFE006b - Safety in the Workplace - Part 2 Norco
  SAFE022 - OSHA Overview OSHA
  SELL003 - Handling Complaints Louis Feuer
  SELL004 - The HME Customer: Where and Why? Louis Feuer
 
Customer Service
  BUS005a - Identity Theft - Part 1 Kim Fettkether and the FTC
  BUS005b - Identity Theft - Part 2 Kim Fettkether and the FTC
  BUS015a - Avoiding Fraud and Forgery - Part 1 Various Sources
  BUS015b - Avoiding Fraud and Forgery - Part 2 Various Sources
  BUS015c - Avoiding Fraud and Forgery - Part 3 Various Sources
  REHB016 - Implications of Immobility  Mindy Owen
  REHB019 - Spinal Cord Injury  Mindy Owen
  REHB020 - Traumatic Brain Injury  Mindy Owen
  REHB007 - Power Standing Mobility: A Wheelchair Alternative Lindsey Gorski
  REHB008 - Understanding Rehab Medical Terminology in Relation to Rehab Technology Jerry Keiderling
  REHB009 - Challenges for the Bariatric Resident Patrick Meeker
  REHB010 - Seating and Mobility Considerations for the Bariatric Client Sheila Buck
  REHB006 - Overview of Batteries in Power Mobility Equipment Dennis Sharpe
  REHB021 - Seating and Mobility for the Elderly Sheila Buck
  REHB023a - Patient Lifting James A. Murphy, Gary Nowitz, Brian Wright, Dan Roberts
  RESP003 - Aerosol Therapy Linda Torr
  RESP001 - OSA Diagnosis and Treatment Respironics
  RESP002 - The Great Awakening: Obstructive Sleep Apnea Respironics
  RESP012a - MDI: Aerosol Delivery Dr. Richard Dalby, Dr. Joseph Rau, Thomas Kallstrom
  RESP010 - Intervention and Strategies for the COPD Population Dave Henry, Mindy Owen
  RESP009 - Asthma Management: Interventions and Strategies Dave Henry and Mindy Owen
  RESP008 - Home Oxygen Therapy Tom Pontzius
  RESP016b - Transitioning from CPAP to Bi-Level Respironics, Inc.
  RESP017b - Pulse Transmit Time Respironics, Inc.
  RESP018b - Evaluating Airflow Using a Nasal Pressure Transducer Respironics, Inc.
  COMP004 - E-Mail and Voice Mail Etiquette Sara Bauer and Louis Feuer
  CUST003 - Valuing People with Disabilities as Customers Ann Clark
  CUST001 - Customer Service Strategies Louis Feuer
  CUST004 - Wheelchair Customer Service Sheila Buck
  CUST005 - First Impressions: You Only Get One Shot Louis Feuer
  CUST002 - Retaining the Customers You Already Have Merideth McDonald
  DMGT017 - Hepatitis C: Issues, Economics and Care Strategies  Mindy Owen
  DMGT010 - Overview of Diabetes National Diabetes Information Clearinghouse
  DMGT011 - Am I at Risk for Type 2 Diabetes? National Diabetes Information Clearinghouse
  DMGT007 - Overview of Osteoporosis International Osteoporosis Foundation
  DMGT009 - Overview of Duchenne Muscular Dystrophy The Muscular Dystrophy Association
  DMGT013a - Caregivers of Older Persons - Part 1 Center on an Aging Society
  DMGT014 - Overview of Parkinsons Disease National Institute of Neurological Disorders and Stroke
  DMGT013c - Caregivers of Older Persons - Part 3 Center on an Aging Society
  DMGT018 - Overview of Tuberculosis Centers for Disease Control and Prevention
  DMGT019 - Childhood Obesity: A Lifelong Threat to Health Center on an Aging Society
  DMGT015 - Overview of Multiple Sclerosis National Institute of Neurological Disorders and Stroke
  DMGT016 - Overview of Cystic Fibrosis Various Sources
  DMGT013b - Caregivers of Older Persons - Part 2 Center on an Aging Society
  DMGT013d - Caregivers of Older Persons - Part 4 Center on an Aging Society
  DMGT005 - Overview of the Immune System NIAID
  DMGT023 - Overview of Hepatitis B Various Sources
  DMGT024 - Overview of HIV/AIDS
  DMGT006 - Overview of Guillain-Barré Syndrome National Institute of Neurological Disorders and Stroke
  HIP001 - HIPAA and HME: Introduction Mark Higley
  HIP002 - HIPAA and HME: Privacy Rule Mark Higley
  HIP003 - HIPAA and HME: Security Rule Mark Higley
  HMOD001 - Aging in Place Louis Tenenbaum
  HR001 - Americans with Disabilities Act Ann Clark
  HR006 - Managing Diversity in the Workplace Ann Clark
  HR007 - Managing Your Healthcare Ann Clark
  HR008 - Sexual Harassment Training for Employees Ann Clark
  HR010 - Stress Management Sara Bauer / Jason Sadler
  HR005 - Keys to Managing Your Stress Heather Woody
  HR013 - Advance Directives Scott Sergeant
  HR014 - Identifying and Reporting Child Abuse Helpguide.org
  HR015 - Identifying and Reporting Elder Abuse National Center on Elder Abuse
  INF002 - Universal Precautions and Infection Control for the HME Industry Robert Thornburg
  INF004 - Occupational Health and Industrial Hygiene OSHA
  INF003 - Health Care Workers and Bloodborne Pathogens OSHA
  OPS010 - How HME Works  Belson/Hanwright
  OPS009 - Creating Efficiency Louis Feuer
  OWC001a - Overview of Ostomies - Part 1 ConvaTec
  OWC002 - Wound Care: Selecting Skin Cleansing Products Denise Nix
  OWC001b - Overview of Ostomies - Part 2 ConvaTec
  PEC006 - Introduction to TENS Various Sources
  PEC008 - Introduction to Phototherapy Units Various Sources
  PEC005 - Introduction to Oxygen Cylinders Various Sources
  PEC009 - Introduction to Bone Growth Stimulators Various Sources
  PEC011 - Introduction to Apnea Monitors Various Sources
  PEC012 - Introduction to Continuous Passive Motion (CPM) Units Various Sources
  PEC015 - Introduction to Breast Pumps Various Sources
  PEC016 - Introduction to Spirometry Various Sources
  PEC001 - Introduction to CPAP, autoCPAP and Bi-Level Various Sources
  PEC002 - Introduction to Manual Wheelchairs Various Sources
  PEC003 - Introduction to Oxygen Concentrators Various Sources
  PEC007 - Introduction to Low Loss Air Mattresses Various Sources
  PEC004 - Introduction to Liquid Oxygen Systems Various Sources
  PEC010 - Introduction to Enteral Nutrition Pumps Various Sources
  PEC013 - Introduction to Nebulizer Systems Laura Cadogan
  PEC014 - Introduction to Ostomy Care Various Sources
  SAFE003 - Hazard Communication OSHA
  SAFE009 - Back Safety OSHA
  SAFE012a - Ergonomics: Computer Workstations - Part 1 OSHA
  SAFE012c - Ergonomics: Computer Workstations - Part 3 OSHA
  SAFE013a - Traveling with HME Devices Transportation Safety Administration
  SAFE013b - Traveling with Oxygen Various Sources
  SAFE014 - Medical Device Reporting The FDA
  SAFE016 - Fall Prevention Various Sources
  SAFE007 - Toxicology and Exposure Norco
  SAFE012b - Ergonomics: Computer Workstations - Part 2 OSHA
  SAFE019 - Fire Extinguisher Systems OSHA
  SAFE020 - Basic First Aid CDC
  SAFE006a - Safety in the Workplace - Part 1 Norco
  SAFE006b - Safety in the Workplace - Part 2 Norco
  SAFE022 - OSHA Overview OSHA
  SELL003 - Handling Complaints Louis Feuer
  SELL004 - The HME Customer: Where and Why? Louis Feuer
  SELL005 - Where are My Customers? An Overview of Selling Skills Libbie Lockard
 
Driver/Delivery
  BUS005a - Identity Theft - Part 1 Kim Fettkether and the FTC
  BUS005b - Identity Theft - Part 2 Kim Fettkether and the FTC
  REHB019 - Spinal Cord Injury  Mindy Owen
  REHB020 - Traumatic Brain Injury  Mindy Owen
  REHB007 - Power Standing Mobility: A Wheelchair Alternative Lindsey Gorski
  REHB008 - Understanding Rehab Medical Terminology in Relation to Rehab Technology Jerry Keiderling
  REHB009 - Challenges for the Bariatric Resident Patrick Meeker
  REHB010 - Seating and Mobility Considerations for the Bariatric Client Sheila Buck
  REHB006 - Overview of Batteries in Power Mobility Equipment Dennis Sharpe
  REHB023a - Patient Lifting James A. Murphy, Gary Nowitz, Brian Wright, Dan Roberts
  RESP003 - Aerosol Therapy Linda Torr
  RESP001 - OSA Diagnosis and Treatment Respironics
  RESP002 - The Great Awakening: Obstructive Sleep Apnea Respironics
  RESP008 - Home Oxygen Therapy Tom Pontzius
  COMP004 - E-Mail and Voice Mail Etiquette Sara Bauer and Louis Feuer
  CUST003 - Valuing People with Disabilities as Customers Ann Clark
  CUST001 - Customer Service Strategies Louis Feuer
  CUST004 - Wheelchair Customer Service Sheila Buck
  CUST005 - First Impressions: You Only Get One Shot Louis Feuer
  CUST002 - Retaining the Customers You Already Have Merideth McDonald
  DMGT017 - Hepatitis C: Issues, Economics and Care Strategies  Mindy Owen
  DMGT010 - Overview of Diabetes National Diabetes Information Clearinghouse
  DMGT011 - Am I at Risk for Type 2 Diabetes? National Diabetes Information Clearinghouse
  DMGT007 - Overview of Osteoporosis International Osteoporosis Foundation
  DMGT009 - Overview of Duchenne Muscular Dystrophy The Muscular Dystrophy Association
  DMGT013a - Caregivers of Older Persons - Part 1 Center on an Aging Society
  DMGT014 - Overview of Parkinsons Disease National Institute of Neurological Disorders and Stroke
  DMGT013c - Caregivers of Older Persons - Part 3 Center on an Aging Society
  DMGT018 - Overview of Tuberculosis Centers for Disease Control and Prevention
  DMGT019 - Childhood Obesity: A Lifelong Threat to Health Center on an Aging Society
  DMGT015 - Overview of Multiple Sclerosis National Institute of Neurological Disorders and Stroke
  DMGT016 - Overview of Cystic Fibrosis Various Sources
  DMGT013b - Caregivers of Older Persons - Part 2 Center on an Aging Society
  DMGT013d - Caregivers of Older Persons - Part 4 Center on an Aging Society
  DMGT005 - Overview of the Immune System NIAID
  DMGT023 - Overview of Hepatitis B Various Sources
  DMGT024 - Overview of HIV/AIDS
  DMGT006 - Overview of Guillain-Barré Syndrome National Institute of Neurological Disorders and Stroke
  HIP001 - HIPAA and HME: Introduction Mark Higley
  HIP002 - HIPAA and HME: Privacy Rule Mark Higley
  HIP003 - HIPAA and HME: Security Rule Mark Higley
  HMOD001 - Aging in Place Louis Tenenbaum
  HR001 - Americans with Disabilities Act Ann Clark
  HR006 - Managing Diversity in the Workplace Ann Clark
  HR007 - Managing Your Healthcare Ann Clark
  HR008 - Sexual Harassment Training for Employees Ann Clark
  HR010 - Stress Management Sara Bauer / Jason Sadler
  HR005 - Keys to Managing Your Stress Heather Woody
  HR013 - Advance Directives Scott Sergeant
  HR014 - Identifying and Reporting Child Abuse Helpguide.org
  HR015 - Identifying and Reporting Elder Abuse National Center on Elder Abuse
  INF002 - Universal Precautions and Infection Control for the HME Industry Robert Thornburg
  INF004 - Occupational Health and Industrial Hygiene OSHA
  INF003 - Health Care Workers and Bloodborne Pathogens OSHA
  OPS010 - How HME Works  Belson/Hanwright
  OPS001 - Basic Cryogenics
  OPS002a - CGMP Level 1 - Part 1 [Qualifications And Equipment]
  OPS002b - CGMP Level 1 - Part 2 [Filling Components]
  OPS002c - CGMP Level 1 - Part 3 [Controls, Testing, and Records]
  OPS003a - DOT Drivers Training - Part 1
  OPS003b - DOT Drivers Training - Part 2
  OPS003c - DOT Drivers Training - Part 3
  OPS004 - Medical Van
  OPS006 - CMV Driver Basics Norco
  OPS007 - Control of Hazardous Energy (Lockout/Tagout) OSHA
  OPS011 - Basic Manual Wheelchair Repair Jerry Keiderling
  OPS012 - Delivering the Product to the Patient Scott Sergeant
  PEC006 - Introduction to TENS Various Sources
  PEC008 - Introduction to Phototherapy Units Various Sources
  PEC005 - Introduction to Oxygen Cylinders Various Sources
  PEC009 - Introduction to Bone Growth Stimulators Various Sources
  PEC011 - Introduction to Apnea Monitors Various Sources
  PEC012 - Introduction to Continuous Passive Motion (CPM) Units Various Sources
  PEC015 - Introduction to Breast Pumps Various Sources
  PEC016 - Introduction to Spirometry Various Sources
  PEC001 - Introduction to CPAP, autoCPAP and Bi-Level Various Sources
  PEC002 - Introduction to Manual Wheelchairs Various Sources
  PEC003 - Introduction to Oxygen Concentrators Various Sources
  PEC007 - Introduction to Low Loss Air Mattresses Various Sources
  PEC004 - Introduction to Liquid Oxygen Systems Various Sources
  PEC010 - Introduction to Enteral Nutrition Pumps Various Sources
  PEC013 - Introduction to Nebulizer Systems Laura Cadogan
  PEC014 - Introduction to Ostomy Care Various Sources
  SAFE002a - Forklift Safety Training - Part 1 Various Sources
  SAFE003 - Hazard Communication OSHA
  SAFE005a - Personal Protective Equipment - Part 1 OSHA
  SAFE004 - Prevention of Vehicle Accidents
  SAFE005c - Personal Protective Equipment - Part 3 OSHA
  SAFE009 - Back Safety OSHA
  SAFE012a - Ergonomics: Computer Workstations - Part 1 OSHA
  SAFE012c - Ergonomics: Computer Workstations - Part 3 OSHA
  SAFE014 - Medical Device Reporting The FDA
  SAFE016 - Fall Prevention Various Sources
  SAFE005b - Personal Protective Equipment - Part 2 OSHA
  SAFE007 - Toxicology and Exposure Norco
  SAFE002b - Forklift Safety Training - Part 2 Various Sources
  SAFE012b - Ergonomics: Computer Workstations - Part 2 OSHA
  SAFE019 - Fire Extinguisher Systems OSHA
  SAFE020 - Basic First Aid CDC
  SAFE006a - Safety in the Workplace - Part 1 Norco
  SAFE006b - Safety in the Workplace - Part 2 Norco
  SAFE021 - Basic Home Safety Various Authors
  SAFE022 - OSHA Overview OSHA
  SELL003 - Handling Complaints Louis Feuer
  SELL004 - The HME Customer: Where and Why? Louis Feuer
 
Enteral Nutrician Specialist
  BUS005a - Identity Theft - Part 1 Kim Fettkether and the FTC
  BUS005b - Identity Theft - Part 2 Kim Fettkether and the FTC
  REHB019 - Spinal Cord Injury  Mindy Owen
  REHB020 - Traumatic Brain Injury  Mindy Owen
  COMP004 - E-Mail and Voice Mail Etiquette Sara Bauer and Louis Feuer
  CUST003 - Valuing People with Disabilities as Customers Ann Clark
  CUST001 - Customer Service Strategies Louis Feuer
  CUST005 - First Impressions: You Only Get One Shot Louis Feuer
  CUST002 - Retaining the Customers You Already Have Merideth McDonald
  DMGT017 - Hepatitis C: Issues, Economics and Care Strategies  Mindy Owen
  DMGT020a - Safe Nursing Practices - Part 1 Peggi Guenter, M.T. Verklan, S. Premiji
  DMGT010 - Overview of Diabetes National Diabetes Information Clearinghouse
  DMGT011 - Am I at Risk for Type 2 Diabetes? National Diabetes Information Clearinghouse
  DMGT003 - Obesity Among Older Americans Center on an Aging Society
  DMGT007 - Overview of Osteoporosis International Osteoporosis Foundation
  DMGT009 - Overview of Duchenne Muscular Dystrophy The Muscular Dystrophy Association
  DMGT012 - Eating and Diabetes National Diabetes Information Clearinghouse
  DMGT004 - Understanding Obesity Various Authors
  DMGT002 - Health Risks of Being Overweight Weight-control Information Network
  DMGT013a - Caregivers of Older Persons - Part 1 Center on an Aging Society
  DMGT014 - Overview of Parkinsons Disease National Institute of Neurological Disorders and Stroke
  DMGT013c - Caregivers of Older Persons - Part 3 Center on an Aging Society
  DMGT018 - Overview of Tuberculosis Centers for Disease Control and Prevention
  DMGT022a - Safe Nursing Practices - Part 3 Carol McGinnis, Carol Wolin-Riklin, Jan Foster
  DMGT019 - Childhood Obesity: A Lifelong Threat to Health Center on an Aging Society
  DMGT021b - Safe Nursing Practices - Part 2 (ANCC Only) Peggi Guenter, Catherine Milne
  DMGT015 - Overview of Multiple Sclerosis National Institute of Neurological Disorders and Stroke
  DMGT016 - Overview of Cystic Fibrosis Various Sources
  DMGT021a - Safe Nursing Practices - Part 2 Peggi Guenter, Catherine Milne
  DMGT013b - Caregivers of Older Persons - Part 2 Center on an Aging Society
  DMGT013d - Caregivers of Older Persons - Part 4 Center on an Aging Society
  DMGT020b - Safe Nursing Practices - Part 1 (ANCC Only) eggi Guenter, M.T. Verklan, S. Premiji
  DMGT022b - Safe Nursing Practices - Part 3 (ANCC Only) Carol McGinnis, Carol Wolin-Riklin, Jan Foster
  DMGT005 - Overview of the Immune System NIAID
  DMGT023 - Overview of Hepatitis B Various Sources
  DMGT024 - Overview of HIV/AIDS
  DMGT006 - Overview of Guillain-Barré Syndrome National Institute of Neurological Disorders and Stroke
  SAFE025a - Safe Nursing Practices Linda Lord, Cheryl Thompson, Luke Vohsing
  SAFE025b - Safe Nursing Practices (ANCC Only) Linda Lord, Cheryl Thomspon, Luke Vohsing
  HIP001 - HIPAA and HME: Introduction Mark Higley
  HIP002 - HIPAA and HME: Privacy Rule Mark Higley
  HIP003 - HIPAA and HME: Security Rule Mark Higley
  HR001 - Americans with Disabilities Act Ann Clark
  HR006 - Managing Diversity in the Workplace Ann Clark
  HR007 - Managing Your Healthcare Ann Clark
  HR008 - Sexual Harassment Training for Employees Ann Clark
  HR010 - Stress Management Sara Bauer / Jason Sadler
  HR005 - Keys to Managing Your Stress Heather Woody
  HR013 - Advance Directives Scott Sergeant
  HR014 - Identifying and Reporting Child Abuse Helpguide.org
  HR015 - Identifying and Reporting Elder Abuse National Center on Elder Abuse
  INF002 - Universal Precautions and Infection Control for the HME Industry Robert Thornburg
  INF001a - Sharp Injury Prevention Elaine Flanagan, Tammy Lundstrom
  INF001b - Sharps Injury Prevention (ANCC Only) Elaine Flanagan, Tammy Lundstrom and Gwen Beiningen
  INF008a - Sharps Containers and Phlebotomy Lillian Burns, Barbara DeBaun and Kathy Sforzo
  INF008b - Sharps Containers and Phlebotomy (ANCC Only) Lillian Burns, Barbara DeBaun and Kathy Sforzo
  INF004 - Occupational Health and Industrial Hygiene OSHA
  INF005 - Needlestick Prevention Barbara DeBaun, Diane Wasson, Sherry David
  INF007a - Sharps Safety and Pharmaceutical Waste Enid K. Eck, Cindy Lacy, and Charlotte A. Smith
  INF007b - Sharps Safety and Pharmaceutical Waste (ANCC Only) Enid K. Eck, Cindy Lacy and Charlotte A. Smith
  INF003 - Health Care Workers and Bloodborne Pathogens OSHA
  OPS010 - How HME Works  Belson/Hanwright
  OWC001a - Overview of Ostomies - Part 1 ConvaTec
  OWC001b - Overview of Ostomies - Part 2 ConvaTec
  PEC010 - Introduction to Enteral Nutrition Pumps Various Sources
  SAFE003 - Hazard Communication OSHA
  SAFE009 - Back Safety OSHA
  SAFE012a - Ergonomics: Computer Workstations - Part 1 OSHA
  SAFE012c - Ergonomics: Computer Workstations - Part 3 OSHA
  SAFE014 - Medical Device Reporting The FDA
  SAFE007 - Toxicology and Exposure Norco
  SAFE012b - Ergonomics: Computer Workstations - Part 2 OSHA
  SAFE019 - Fire Extinguisher Systems OSHA
  SAFE020 - Basic First Aid CDC
  SAFE006a - Safety in the Workplace - Part 1 Norco
  SAFE006b - Safety in the Workplace - Part 2 Norco
  SAFE022 - OSHA Overview OSHA
  SELL003 - Handling Complaints Louis Feuer
  SELL004 - The HME Customer: Where and Why? Louis Feuer
 
Home Modification (Accessibility) Specialist
  BUS005a - Identity Theft - Part 1 Kim Fettkether and the FTC
  BUS005b - Identity Theft - Part 2 Kim Fettkether and the FTC
  REHB016 - Implications of Immobility  Mindy Owen
  REHB019 - Spinal Cord Injury  Mindy Owen
  REHB020 - Traumatic Brain Injury  Mindy Owen
  REHB008 - Understanding Rehab Medical Terminology in Relation to Rehab Technology Jerry Keiderling
  REHB009 - Challenges for the Bariatric Resident Patrick Meeker
  RESP001 - OSA Diagnosis and Treatment Respironics
  RESP002 - The Great Awakening: Obstructive Sleep Apnea Respironics
  COMP004 - E-Mail and Voice Mail Etiquette Sara Bauer and Louis Feuer
  CUST003 - Valuing People with Disabilities as Customers Ann Clark
  CUST001 - Customer Service Strategies Louis Feuer
  CUST005 - First Impressions: You Only Get One Shot Louis Feuer
  CUST002 - Retaining the Customers You Already Have Merideth McDonald
  DMGT017 - Hepatitis C: Issues, Economics and Care Strategies  Mindy Owen
  DMGT010 - Overview of Diabetes National Diabetes Information Clearinghouse
  DMGT011 - Am I at Risk for Type 2 Diabetes? National Diabetes Information Clearinghouse
  DMGT003 - Obesity Among Older Americans Center on an Aging Society
  DMGT007 - Overview of Osteoporosis International Osteoporosis Foundation
  DMGT009 - Overview of Duchenne Muscular Dystrophy The Muscular Dystrophy Association
  DMGT004 - Understanding Obesity Various Authors
  DMGT002 - Health Risks of Being Overweight Weight-control Information Network
  DMGT013a - Caregivers of Older Persons - Part 1 Center on an Aging Society
  DMGT014 - Overview of Parkinsons Disease National Institute of Neurological Disorders and Stroke
  DMGT013c - Caregivers of Older Persons - Part 3 Center on an Aging Society
  DMGT018 - Overview of Tuberculosis Centers for Disease Control and Prevention
  DMGT015 - Overview of Multiple Sclerosis National Institute of Neurological Disorders and Stroke
  DMGT016 - Overview of Cystic Fibrosis Various Sources
  DMGT013b - Caregivers of Older Persons - Part 2 Center on an Aging Society
  DMGT013d - Caregivers of Older Persons - Part 4 Center on an Aging Society
  DMGT005 - Overview of the Immune System NIAID
  DMGT023 - Overview of Hepatitis B Various Sources
  DMGT024 - Overview of HIV/AIDS
  DMGT006 - Overview of Guillain-Barré Syndrome National Institute of Neurological Disorders and Stroke
  HIP001 - HIPAA and HME: Introduction Mark Higley
  HIP002 - HIPAA and HME: Privacy Rule Mark Higley
  HIP003 - HIPAA and HME: Security Rule Mark Higley
  HMOD001 - Aging in Place Louis Tenenbaum
  HMOD003 - Design Solutions Louis Tenenbaum
  HMOD002 - Independent Living Strategy Louis Tenenbaum
  HMOD004 - Securing Remodeling for Independent Living Louis Tenenbaum
  HR001 - Americans with Disabilities Act Ann Clark
  HR006 - Managing Diversity in the Workplace Ann Clark
  HR007 - Managing Your Healthcare Ann Clark
  HR008 - Sexual Harassment Training for Employees Ann Clark
  HR010 - Stress Management Sara Bauer / Jason Sadler
  HR005 - Keys to Managing Your Stress Heather Woody
  HR013 - Advance Directives Scott Sergeant
  HR014 - Identifying and Reporting Child Abuse Helpguide.org
  HR015 - Identifying and Reporting Elder Abuse National Center on Elder Abuse
  INF002 - Universal Precautions and Infection Control for the HME Industry Robert Thornburg
  INF004 - Occupational Health and Industrial Hygiene OSHA
  INF003 - Health Care Workers and Bloodborne Pathogens OSHA
  OPS010 - How HME Works  Belson/Hanwright
  SAFE003 - Hazard Communication OSHA
  SAFE008 - Overview of Ergonomics OSHA
  SAFE009 - Back Safety OSHA
  SAFE011 - Indoor Air Quality OSHA
  SAFE012a - Ergonomics: Computer Workstations - Part 1 OSHA
  SAFE012c - Ergonomics: Computer Workstations - Part 3 OSHA
  SAFE014 - Medical Device Reporting The FDA
  SAFE016 - Fall Prevention Various Sources
  SAFE007 - Toxicology and Exposure Norco
  SAFE010 - Noise and Hearing Conservation OSHA
  SAFE012b - Ergonomics: Computer Workstations - Part 2 OSHA
  SAFE019 - Fire Extinguisher Systems OSHA
  SAFE020 - Basic First Aid CDC
  SAFE006a - Safety in the Workplace - Part 1 Norco
  SAFE006b - Safety in the Workplace - Part 2 Norco
  SAFE021 - Basic Home Safety Various Authors
  SAFE022 - OSHA Overview OSHA
  SELL003 - Handling Complaints Louis Feuer
  SELL004 - The HME Customer: Where and Why? Louis Feuer
 
Human Resources
  BUS003 - Employment Law Ann Clark
  BUS005a - Identity Theft - Part 1 Kim Fettkether and the FTC
  BUS005b - Identity Theft - Part 2 Kim Fettkether and the FTC
  BUS012 - Management and Leadership Techniques Louis Feuer
  COMP004 - E-Mail and Voice Mail Etiquette Sara Bauer and Louis Feuer
  CUST003 - Valuing People with Disabilities as Customers Ann Clark
  CUST001 - Customer Service Strategies Louis Feuer
  CUST005 - First Impressions: You Only Get One Shot Louis Feuer
  CUST002 - Retaining the Customers You Already Have Merideth McDonald
  DMGT017 - Hepatitis C: Issues, Economics and Care Strategies  Mindy Owen
  DMGT011 - Am I at Risk for Type 2 Diabetes? National Diabetes Information Clearinghouse
  DMGT018 - Overview of Tuberculosis Centers for Disease Control and Prevention
  DMGT005 - Overview of the Immune System NIAID
  DMGT023 - Overview of Hepatitis B Various Sources
  DMGT024 - Overview of HIV/AIDS
  HIP001 - HIPAA and HME: Introduction Mark Higley
  HIP002 - HIPAA and HME: Privacy Rule Mark Higley
  HIP003 - HIPAA and HME: Security Rule Mark Higley
  HR001 - Americans with Disabilities Act Ann Clark
  HR003 - Employee Orientation Libbie Lockard
  HR004 - Interviewing and Hiring Ann Clark
  HR006 - Managing Diversity in the Workplace Ann Clark
  HR007 - Managing Your Healthcare Ann Clark
  HR008 - Sexual Harassment Training for Employees Ann Clark
  HR009 - Sexual Harassment Training for Managers Ann Clark
  HR010 - Stress Management Sara Bauer / Jason Sadler
  HR005 - Keys to Managing Your Stress Heather Woody
  HR002 - Developing a New Employee Orientation Program Cindy Wiles
  HR012a - Recruiting & Retaining Employees - Part 1 BusinessWeek.com
  HR012b - Recruiting & Retaining Employees - Part 2 BusinessWeek.com
  HR013 - Advance Directives Scott Sergeant
  HR014 - Identifying and Reporting Child Abuse Helpguide.org
  HR015 - Identifying and Reporting Elder Abuse National Center on Elder Abuse
  INF002 - Universal Precautions and Infection Control for the HME Industry Robert Thornburg
  INF004 - Occupational Health and Industrial Hygiene OSHA
  INF006 - TB Training for Health Care Providers OSHA
  INF003 - Health Care Workers and Bloodborne Pathogens OSHA
  OPS010 - How HME Works  Belson/Hanwright
  OPS008 - Paperless Office: Document Imaging and Storage Esther Apter
  OPS009 - Creating Efficiency Louis Feuer
  SAFE001 - Disaster Preparedness for the HME Supplier Robert Thornburg
  SAFE003 - Hazard Communication OSHA
  SAFE008 - Overview of Ergonomics OSHA
  SAFE009 - Back Safety OSHA
  SAFE011 - Indoor Air Quality OSHA
  SAFE012a - Ergonomics: Computer Workstations - Part 1 OSHA
  SAFE012c - Ergonomics: Computer Workstations - Part 3 OSHA
  SAFE014 - Medical Device Reporting The FDA
  SAFE007 - Toxicology and Exposure Norco
  SAFE010 - Noise and Hearing Conservation OSHA
  SAFE012b - Ergonomics: Computer Workstations - Part 2 OSHA
  SAFE015 - Preventing Workplace Violence OSHA
  SAFE017 - Developing an Emergency Action Plan OSHA
  SAFE019 - Fire Extinguisher Systems OSHA
  SAFE020 - Basic First Aid CDC
  SAFE006a - Safety in the Workplace - Part 1 Norco
  SAFE018 - Developing a Fire Prevention Plan OSHA
  SAFE006b - Safety in the Workplace - Part 2 Norco
  SAFE022 - OSHA Overview OSHA
  SELL003 - Handling Complaints Louis Feuer
  SELL004 - The HME Customer: Where and Why? Louis Feuer
 
New Employee
  BUS005a - Identity Theft - Part 1 Kim Fettkether and the FTC
  BUS005b - Identity Theft - Part 2 Kim Fettkether and the FTC
  REHB019 - Spinal Cord Injury  Mindy Owen
  REHB020 - Traumatic Brain Injury  Mindy Owen
  REHB008 - Understanding Rehab Medical Terminology in Relation to Rehab Technology Jerry Keiderling
  RESP001 - OSA Diagnosis and Treatment Respironics
  RESP002 - The Great Awakening: Obstructive Sleep Apnea Respironics
  RESP008 - Home Oxygen Therapy Tom Pontzius
  COMP004 - E-Mail and Voice Mail Etiquette Sara Bauer and Louis Feuer
  CUST003 - Valuing People with Disabilities as Customers Ann Clark
  CUST001 - Customer Service Strategies Louis Feuer
  CUST005 - First Impressions: You Only Get One Shot Louis Feuer
  CUST002 - Retaining the Customers You Already Have Merideth McDonald
  DMGT017 - Hepatitis C: Issues, Economics and Care Strategies  Mindy Owen
  DMGT008c - Medical Terminology - Part 3 Dr. William Dyche
  DMGT010 - Overview of Diabetes National Diabetes Information Clearinghouse
  DMGT011 - Am I at Risk for Type 2 Diabetes? National Diabetes Information Clearinghouse
  DMGT003 - Obesity Among Older Americans Center on an Aging Society
  DMGT007 - Overview of Osteoporosis International Osteoporosis Foundation
  DMGT009 - Overview of Duchenne Muscular Dystrophy The Muscular Dystrophy Association
  DMGT008b - Medical Terminology - Part 2 Dr. William Dyche
  DMGT008a - Medical Terminology - Part 1 Dr. William Dyche
  DMGT012 - Eating and Diabetes National Diabetes Information Clearinghouse
  DMGT004 - Understanding Obesity Various Authors
  DMGT002 - Health Risks of Being Overweight Weight-control Information Network
  DMGT013a - Caregivers of Older Persons - Part 1 Center on an Aging Society
  DMGT014 - Overview of Parkinsons Disease National Institute of Neurological Disorders and Stroke
  DMGT013c - Caregivers of Older Persons - Part 3 Center on an Aging Society
  DMGT018 - Overview of Tuberculosis Centers for Disease Control and Prevention
  DMGT015 - Overview of Multiple Sclerosis National Institute of Neurological Disorders and Stroke
  DMGT016 - Overview of Cystic Fibrosis Various Sources
  DMGT013b - Caregivers of Older Persons - Part 2 Center on an Aging Society
  DMGT013d - Caregivers of Older Persons - Part 4 Center on an Aging Society
  DMGT005 - Overview of the Immune System NIAID
  DMGT023 - Overview of Hepatitis B Various Sources
  DMGT024 - Overview of HIV/AIDS