| |
| Business Management |
| |
BUS005a - Identity Theft - Part 1 |
|
Kim Fettkether and the FTC |
| |
BUS005b - Identity Theft - Part 2 |
|
Kim Fettkether and the FTC |
| |
BUS017 - Fraud, Waste and Abuse |
|
Wayne van Halem |
| |
| Computer Skills |
| |
COMP004 - E-Mail and Voice Mail Etiquette |
|
Sara Bauer and Louis Feuer |
| |
| Customer Service |
| |
CUST001 - Customer Service Strategies |
|
Louis Feuer |
| |
CUST002 - Retaining the Customers You Already Have |
|
Merideth McDonald |
| |
CUST003 - Valuing People with Disabilities as Customers |
|
Ann Clark |
| |
CUST005 - First Impressions: You Only Get One Shot |
|
Louis Feuer |
| |
| Disease Management |
| |
DMGT002 - Health Risks of Being Overweight |
|
Weight-control Information Network |
| |
DMGT003 - Obesity Among Older Americans |
|
Center on an Aging Society |
| |
DMGT004 - Understanding Obesity |
|
Various Authors |
| |
DMGT005 - Overview of the Immune System |
|
NIAID |
| |
DMGT006 - Overview of Guillain-Barré Syndrome |
|
National Institute of Neurological Disorders and Stroke |
| |
DMGT007 - Overview of Osteoporosis |
|
International Osteoporosis Foundation |
| |
DMGT009 - Overview of Duchenne Muscular Dystrophy |
|
The Muscular Dystrophy Association |
| |
DMGT010 - Overview of Diabetes |
|
National Diabetes Information Clearinghouse |
| |
DMGT011 - Am I at Risk for Type 2 Diabetes? |
|
National Diabetes Information Clearinghouse |
| |
DMGT013a - Caregivers of Older Persons - Part 1 |
|
Center on an Aging Society |
| |
DMGT013b - Caregivers of Older Persons - Part 2 |
|
Center on an Aging Society |
| |
DMGT013c - Caregivers of Older Persons - Part 3 |
|
Center on an Aging Society |
| |
DMGT013d - Caregivers of Older Persons - Part 4 |
|
Center on an Aging Society |
| |
DMGT014 - Overview of Parkinsons Disease |
|
National Institute of Neurological Disorders and Stroke |
| |
DMGT015 - Overview of Multiple Sclerosis |
|
National Institute of Neurological Disorders and Stroke |
| |
DMGT016 - Overview of Cystic Fibrosis |
|
Various Sources |
| |
DMGT017 - Hepatitis C: Issues, Economics and Care Strategies |
|
Mindy Owen |
| |
DMGT018 - Overview of Tuberculosis |
|
Centers for Disease Control and Prevention |
| |
DMGT019 - Childhood Obesity: A Lifelong Threat to Health |
|
Center on an Aging Society |
| |
DMGT023 - Overview of Hepatitis B |
|
Various Sources |
| |
DMGT024 - Overview of HIV/AIDS |
|
|
| |
DMGT026 - Overview of ALS |
|
ALS Association |
| |
DMGT027 - Overview of Arthritis |
|
The Arthritis Foundation |
| |
| HIPAA |
| |
HIP001 - HIPAA and HME: Introduction |
|
Mark Higley |
| |
HIP002 - HIPAA and HME: Privacy Rule |
|
Mark Higley |
| |
HIP003 - HIPAA and HME: Security Rule |
|
Mark Higley |
| |
| Home Modifications |
| |
HMOD001 - Aging in Place |
|
Louis Tenenbaum |
| |
HMOD002 - Independent Living Strategy |
|
Louis Tenenbaum |
| |
HMOD003 - Design Solutions |
|
Louis Tenenbaum |
| |
HMOD004 - Securing Remodeling for Independent Living |
|
Louis Tenenbaum |
| |
| Human Relations |
| |
HR001 - Americans with Disabilities Act |
|
Ann Clark |
| |
HR005 - Keys to Managing Your Stress |
|
Heather Woody |
| |
HR006 - Managing Diversity in the Workplace |
|
Ann Clark |
| |
HR007 - Managing Your Healthcare |
|
Ann Clark |
| |
HR008 - Sexual Harassment Training for Employees |
|
Ann Clark |
| |
HR010 - Stress Management |
|
Sara Bauer / Jason Sadler |
| |
HR013 - Advance Directives |
|
Scott Sergeant |
| |
HR014 - Identifying and Reporting Child Abuse |
|
Helpguide.org |
| |
HR015 - Identifying and Reporting Elder Abuse |
|
National Center on Elder Abuse |
| |
| Infection Control |
| |
INF002 - Universal Precautions and Infection Control for the HME Industry |
|
Robert Thornburg |
| |
INF003 - Health Care Workers and Bloodborne Pathogens |
|
OSHA |
| |
INF004 - Occupational Health and Industrial Hygiene |
|
OSHA |
| |
| Operations |
| |
OPS010 - How HME Works |
|
Belson/Hanwright |
| |
OPS013a - Beginners Guide to Home Care Products - Part 1 |
|
Mary Avenanti |
| |
OPS013b - Beginners Guide to Home Care Products - Part 2 |
|
Mary Avenanti |
| |
| Ostomy & Wound Care |
| |
OWC001a - Overview of Ostomies - Part 1 |
|
ConvaTec |
| |
OWC001b - Overview of Ostomies - Part 2 |
|
ConvaTec |
| |
| Safety |
| |
SAFE003 - Hazard Communication |
|
OSHA |
| |
SAFE006a - Safety in the Workplace - Part 1 |
|
Norco |
| |
SAFE006b - Safety in the Workplace - Part 2 |
|
Norco |
| |
SAFE007 - Toxicology and Exposure |
|
Norco |
| |
SAFE009 - Back Safety |
|
OSHA |
| |
SAFE012a - Ergonomics: Computer Workstations - Part 1 |
|
OSHA |
| |
SAFE012b - Ergonomics: Computer Workstations - Part 2 |
|
OSHA |
| |
SAFE012c - Ergonomics: Computer Workstations - Part 3 |
|
OSHA |
| |
SAFE014 - Medical Device Reporting |
|
The FDA |
| |
SAFE019 - Fire Extinguisher Systems |
|
OSHA |
| |
SAFE020 - Basic First Aid |
|
CDC |
| |
SAFE022 - OSHA Overview |
|
OSHA |
| |
| Sales & Marketing |
| |
SELL003 - Handling Complaints |
|
Louis Feuer |
| |
SELL004 - The HME Customer: Where and Why? |
|
Louis Feuer |
