| |
| Billing & Reimbursement |
| |
BILL001 - Basic Medicare Billing for Durable Medical Equipment |
|
Peggy Walker |
| |
BILL002 - Advanced Beneficiary Notice (ABN) |
|
Peggy Walker |
| |
BILL003 - CMNs and DIFs |
|
Peggy Walker |
| |
BILL004 - Reimbursement 101 |
|
Jane Bunch |
| |
BILL005 - What’s Covered: Frequently Ordered DME |
|
Peggy Walker |
| |
BILL006 - Billing for Capped Rental Items |
|
Peggy Walker |
| |
BILL007 - Billing for Repairs to DME - HME Items |
|
Peggy Walker |
| |
BILL008 - External Breast Prosthesis - Billing Procedures |
|
Peggy Walker |
| |
BILL009 - Documentation Required for Specialty Wheelchair Reimbursement |
|
Peggy Walker |
| |
BILL010 - Overview of Medicare Oxygen Billing |
|
Andrea Stark |
| |
BILL011a - Understanding CPAP Billing (For Products Billing Prior to 11/1/2008) |
|
Lisa Hettinger |
| |
BILL011b - Understanding CPAP Billing (For Products Billing On or After 11/1/2008) |
|
Peggy Walker |
| |
BILL016a - MAE Rules: Manual Wheelchairs |
|
Peggy Walker |
| |
BILL016b - MAE Rules: Power Mobility Devices |
|
Peggy Walker |
| |
BILL017 - Advanced Determination of Medicare Coverage |
|
Peggy Walker |
| |
BILL018 - Introduction to Patient Receivable Management |
|
Lisa Bargmann and Lisa Cuisick |
| |
BILL019 - Medicare Appeals Process |
|
Wayne van Halem |
| |
| Business Management |
| |
BUS005a - Identity Theft - Part 1 |
|
Kim Fettkether and the FTC |
| |
BUS005b - Identity Theft - Part 2 |
|
Kim Fettkether and the FTC |
| |
BUS017 - Fraud, Waste and Abuse |
|
Wayne van Halem |
| |
| Clinical - Rehab |
| |
REHB008 - Understanding Rehab Medical Terminology in Relation to Rehab Technology |
|
Jerry Keiderling |
| |
| Computer Skills |
| |
COMP004 - E-Mail and Voice Mail Etiquette |
|
Sara Bauer and Louis Feuer |
| |
| Customer Service |
| |
CUST001 - Customer Service Strategies |
|
Louis Feuer |
| |
CUST002 - Retaining the Customers You Already Have |
|
Merideth McDonald |
| |
CUST003 - Valuing People with Disabilities as Customers |
|
Ann Clark |
| |
CUST005 - First Impressions: You Only Get One Shot |
|
Louis Feuer |
| |
| Disease Management |
| |
DMGT005 - Overview of the Immune System |
|
NIAID |
| |
DMGT011 - Am I at Risk for Type 2 Diabetes? |
|
National Diabetes Information Clearinghouse |
| |
DMGT017 - Hepatitis C: Issues, Economics and Care Strategies |
|
Mindy Owen |
| |
DMGT018 - Overview of Tuberculosis |
|
Centers for Disease Control and Prevention |
| |
DMGT023 - Overview of Hepatitis B |
|
Various Sources |
| |
DMGT024 - Overview of HIV/AIDS |
|
|
| |
| HIPAA |
| |
HIP001 - HIPAA and HME: Introduction |
|
Mark Higley |
| |
HIP002 - HIPAA and HME: Privacy Rule |
|
Mark Higley |
| |
HIP003 - HIPAA and HME: Security Rule |
|
Mark Higley |
| |
| Human Relations |
| |
HR001 - Americans with Disabilities Act |
|
Ann Clark |
| |
HR005 - Keys to Managing Your Stress |
|
Heather Woody |
| |
HR006 - Managing Diversity in the Workplace |
|
Ann Clark |
| |
HR007 - Managing Your Healthcare |
|
Ann Clark |
| |
HR008 - Sexual Harassment Training for Employees |
|
Ann Clark |
| |
HR010 - Stress Management |
|
Sara Bauer / Jason Sadler |
| |
HR013 - Advance Directives |
|
Scott Sergeant |
| |
HR014 - Identifying and Reporting Child Abuse |
|
Helpguide.org |
| |
HR015 - Identifying and Reporting Elder Abuse |
|
National Center on Elder Abuse |
| |
| Infection Control |
| |
INF002 - Universal Precautions and Infection Control for the HME Industry |
|
Robert Thornburg |
| |
INF003 - Health Care Workers and Bloodborne Pathogens |
|
OSHA |
| |
INF004 - Occupational Health and Industrial Hygiene |
|
OSHA |
| |
| Operations |
| |
OPS010 - How HME Works |
|
Belson/Hanwright |
| |
OPS013a - Beginners Guide to Home Care Products - Part 1 |
|
Mary Avenanti |
| |
OPS013b - Beginners Guide to Home Care Products - Part 2 |
|
Mary Avenanti |
| |
| Product Education Center |
| |
PEC001 - Introduction to CPAP, autoCPAP and Bi-Level |
|
Various Sources |
| |
PEC002 - Introduction to Manual Wheelchairs |
|
Various Sources |
| |
PEC003 - Introduction to Oxygen Concentrators |
|
Various Sources |
| |
PEC004 - Introduction to Liquid Oxygen Systems |
|
Various Sources |
| |
PEC005 - Introduction to Oxygen Cylinders |
|
Various Sources |
| |
PEC006 - Introduction to TENS |
|
Various Sources |
| |
PEC007 - Introduction to Low Loss Air Mattresses |
|
Various Sources |
| |
PEC008 - Introduction to Phototherapy Units |
|
Various Sources |
| |
PEC009 - Introduction to Bone Growth Stimulators |
|
Various Sources |
| |
PEC010 - Introduction to Enteral Nutrition Pumps |
|
Various Sources |
| |
PEC011 - Introduction to Apnea Monitors |
|
Various Sources |
| |
PEC012 - Introduction to Continuous Passive Motion (CPM) Units |
|
Various Sources |
| |
PEC013 - Introduction to Nebulizer Systems |
|
Laura Cadogan |
| |
PEC014 - Introduction to Ostomy Care |
|
Various Sources |
| |
PEC015 - Introduction to Breast Pumps |
|
Various Sources |
| |
PEC016 - Introduction to Spirometry |
|
Various Sources |
| |
| Safety |
| |
SAFE003 - Hazard Communication |
|
OSHA |
| |
SAFE006a - Safety in the Workplace - Part 1 |
|
Norco |
| |
SAFE006b - Safety in the Workplace - Part 2 |
|
Norco |
| |
SAFE007 - Toxicology and Exposure |
|
Norco |
| |
SAFE009 - Back Safety |
|
OSHA |
| |
SAFE012a - Ergonomics: Computer Workstations - Part 1 |
|
OSHA |
| |
SAFE012b - Ergonomics: Computer Workstations - Part 2 |
|
OSHA |
| |
SAFE012c - Ergonomics: Computer Workstations - Part 3 |
|
OSHA |
| |
SAFE014 - Medical Device Reporting |
|
The FDA |
| |
SAFE019 - Fire Extinguisher Systems |
|
OSHA |
| |
SAFE020 - Basic First Aid |
|
CDC |
| |
SAFE022 - OSHA Overview |
|
OSHA |
| |
| Sales & Marketing |
| |
SELL003 - Handling Complaints |
|
Louis Feuer |
| |
SELL004 - The HME Customer: Where and Why? |
|
Louis Feuer |
